Privacy Policy
Welcome to our privacy policy. Seafaring Guide is committed to protecting your privacy and handling your personal information with care and respect.
This policy explains how we collect, use, disclose, and safeguard your information when you visit our website. It applies to all visitors, users, and others who access our services. We are based in New Zealand and comply with the Privacy Act 2020.
Effective date: 7 September 2026
Information We Collect
We collect information that you voluntarily provide and data that is automatically collected when you use our website.
- Voluntary information includes your name, email address, and any messages you send through contact forms.
- Automatically collected information includes IP address, browser type, device information, and pages visited.
We do not collect sensitive personal information unless you choose to provide it. If you contact us by email at [email protected], we will only use that information to respond to your enquiry.
How We Use Your Information
We use your personal information to provide, maintain, and improve our website and to communicate with you.
- To respond to your inquiries and provide customer support.
- To send you newsletters or updates if you have opted in.
- To analyse website usage and improve our content and user experience.
- To comply with legal obligations.
Data Sharing and Disclosure
We do not sell, trade, or rent your personal information to third parties. We may share data only in limited circumstances:
- With service providers who assist us in operating the website, under strict confidentiality obligations.
- When required by law or to protect our rights and safety.
- In connection with a business transfer, such as a merger or acquisition.
Data Security
We implement appropriate technical and organisational measures to protect your personal information against unauthorised access, alteration, disclosure, or destruction.
- We use encryption for data transmission where possible.
- Access to personal information is restricted to authorised personnel.
- We regularly review our security practices.
Your Rights and Choices
Under the Privacy Act 2020, you have the right to access and correct your personal information held by us.
- You may request a copy of your personal information.
- You may ask us to correct inaccurate information.
- You may withdraw consent for marketing communications at any time.
- You may request deletion of your data where applicable.
International Data Transfers
Your personal information may be stored or processed on servers located outside New Zealand, including in countries with different privacy laws.
We take steps to ensure that any overseas recipients protect your information to a standard comparable to New Zealand's. By using our website, you consent to such transfers.
Changes to This Policy
We may update this privacy policy from time to time. We will notify you of any material changes by posting the new policy on this page with a revised effective date.
We encourage you to review this policy periodically. The effective date at the top of the page indicates the latest revision.
Effective date: 7 September 2026
Contact Us
If you have any questions or concerns about this privacy policy or our data practices, please contact us using the details below.
76 Victoria Street, Christchurch, New Zealand